The purpose of this Grievance Policy is to ensure a fair, transparent, and confidential process for addressing grievances within the Miss America system on all levels. This policy outlines the procedures for reporting grievances and establishes benchmarks that warrant internal investigations to maintain the integrity and ethical standards of the program.
Grievance Reporting:
Any person may report a grievance in writing. Grievances should be submitted within 30 days of the incident(s) giving rise to the complaint. However, grievances will be reviewed regardless of the date it is received. A neutral and impartial individual will oversee the grievance process, ensure confidentiality, and conduct internal investigations when necessary.
If you would like to file a grievance report with the state you will do the following:
- Document the grievance in detail including those involved, witnesses, location, dates and times.
- List name of witnesses and their contact information so they can be contacted by the state.
- The grievance report will be reviewed and the parties involved will be contacted and interviewed as well as have the opportunity to respond to the grievance.
- If the allegations are proven warranted, further discussions will be held with the accused to determine any corrective action required.
You can email mpsfinc@gmail.com to inquire for more information.